Terms & Conditions

Welcome to Dniza Chikankari! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General

  • These Terms & Conditions govern your use of our website and the purchase of our products.

  • We reserve the right to modify these terms at any time, and it is your responsibility to review them periodically

2. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations may occur due to the handmade nature of our chikankari products.

  • Colors may appear different due to screen settings.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in INR (or applicable currency) and include applicable taxes unless stated otherwise.

  • We accept multiple payment methods, including credit/debit cards, UPI, and net banking.

  • Once an order is placed, it cannot be modified. Please review your order carefully before confirming.

4. Shipping & Delivery

  • We offer domestic and international shipping.

  • Estimated delivery times vary based on location and availability.

  • Dniza Chikankari is not responsible for delays due to unforeseen circumstances such as customs clearance or natural events.

5. Returns & Refunds

  • Due to the handcrafted nature of our products, we accept returns only in case of damaged or defective items.

  • You must request a return within 48 hours of receiving your order by emailing us with photos of the issue.

  • Refunds (if applicable) will be processed once the return is approved.

6. Intellectual Property

  • All content on our website, including text, images, and logos, is the property of Dniza Chikankari and cannot be used without permission.

7. Privacy Policy

  • Your personal information is handled securely and used only to fulfill your orders.

  • We do not share customer details with third parties except as required to process payments and shipments.

8. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Lucknow, Uttar Pradesh.

If you have any questions, feel free to contact us at support@dnizachikankari.com.

By using our website, you agree to these Terms & Conditions.

Thank you for shopping with Dniza Chikankari!