Privacy Policy

At Dniza Chikankari, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit/debit card details and UPI/payment gateway details (processed securely by third-party payment processors).
  • Order History: Purchases and transactions made on our website.
  • Device & Usage Data: IP address, browser type, and interactions with our website (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payments and shipping.
  • Provide customer support and respond to inquiries.
  • Send updates, promotions, and order confirmations.
  • Improve website functionality and enhance user experience.
  • Prevent fraud and ensure website security.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Payment processors, shipping partners, and marketing platforms that help us operate our business.
  • Legal Authorities: If required by law or to protect against fraud and security threats.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website navigation and functionality.
  • Store your preferences for a personalized experience.
  • Analyze website traffic and performance.

You can manage cookie settings in your browser and opt out of tracking if preferred.

5. Data Security

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails by using the unsubscribe link.
  • Request a copy of your data by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

9. Contact Us

For any privacy-related questions or concerns, contact us at:
📧 support@dnizachikankari.com
📍 s-3 Shakti Nagar, Indira Nagar, Lucknow- 226016

 

Frequently Asked Questions (FAQs)

1. Why do you collect my personal information?

We collect your information to process orders, improve your shopping experience, and provide customer support.

2. Do you sell my personal information?

No, we never sell your data. We only share it with trusted partners for order fulfillment and service improvements.

3. Can I delete my personal data?

Yes! You can request data deletion by contacting us at ourdigisolution@gmail.com.

4. How do I opt out of marketing emails?

Simply click the "unsubscribe" link in any promotional email, or email us with your request.

5. Are my payment details safe?

Absolutely! Payments are processed through secure gateways, and we do not store your card details.

6. Do you use cookies?

Yes, we use cookies to enhance your experience. You can manage cookie preferences in your browser settings.